Privacy Policy

1. Introduction

Northstar Group ("we," "our," or "us") is committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our business consulting services.

We operate in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and adhere to internationally recognised data protection principles.

For any questions regarding this policy, please contact us at [email protected].

2. Information We Collect

We may collect information about you in a variety of ways, depending on how you interact with us:

Personal Data You Provide

When you submit an enquiry form, request our services, or communicate with us, you may provide information such as your name, email address, telephone number, company name, job title, and any other details you choose to share in correspondence.

Automatically Collected Information

When you access our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and the date and time of your visit. This data helps us understand how visitors use our website and improve our services.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

3. How We Use Your Information

We process your personal data for the following purposes:

To respond to your enquiries and provide the consulting services you have requested. To communicate with you about our services, including updates, appointments, and project progress. To improve our website, services, and client experience through analytics and feedback. To comply with legal obligations and protect our legitimate business interests. To send you relevant information about our services, where you have consented to receive such communications.

We process your data on the basis of your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

With trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential. When required by law, regulation, or legal process, or in response to lawful requests by public authorities. To protect our rights, privacy, safety, or property, and that of our clients and others. In connection with a merger, acquisition, or sale of assets, where your data may be transferred to the successor entity.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission protocols, access controls, and regular security assessments.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purpose of processing. When data is no longer required, we securely delete or anonymise it.

7. Your Rights

Under the Personal Data (Privacy) Ordinance, you have rights regarding your personal data, including:

The right to access your personal data held by us and request a copy. The right to request correction of inaccurate or incomplete data. The right to object to direct marketing and withdraw consent at any time. The right to lodge a complaint with the Privacy Commissioner for Personal Data if you believe your rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: